Engineer (Full-time, Permanent)

We are seeking an ambitious, self-motivated engineer to join our expanding team with a passion to support our clients and deliver projects on time and on budget.

KEY RESPONSIBILITIES

The engineer will be involved in:

  • working within the team to provide IT support to our clients and colleagues;

  • ensuring client site documentation is kept current;

  • carrying our proactive IT support maintenance for clients;

  • providing remote and on-site IT support for clients;

  • providing recommendations to clients regarding equipment, service renewals and refreshes; and

  • providing the helpdesk with second and third level support.

SKILLS & ATTRIBUTES

The engineer should:

  • be able to establish a good working relationship with the client and internal project teams;

  • be ambitious and self-motivated;

  • be a strong team player with problem-solving and analytical skills;

  • be keen to learn and share knowledge;

  • have an interest in researching and learning about new technologies;

  • be able to work to tight schedules and deadlines;

  • be able to contribute to internal improvements; and

  • take a professional approach to their work and career development.

REQUIREMENTS - ESSENTIAL

Essential requirements for this position are as follows:

  • At least two years’ experience working in an IT technical role including Windows 10, networking, firewalls, Office 365, Active Directory and Windows Server 2012 R2 and higher;

  • Experience of implementing IT security best practices and technologies;

  • Great attention to detail and time-management skills with the ability to accurately estimate time to complete tasks and projects;

  • Strong interest in new technologies and concepts with the ability to pick them up quickly and apply them to client projects;

  • Desire to achieve technical certifications through continual learning;

  • Fluent in English with excellent written, verbal communication and presentation skills;

  • A positive “can do” attitude; and

  • Full driving licence and access to a car.

REQUIREMENTS - DESIRED

The following desired requirements would also be advantageous:

  • Microsoft Certified Professional (preferably with awards in the last 2 years in a Microsoft Cloud-based technology);

  • Practical experience of Microsoft virtualisation technology (such as Hyper-V);;

  • Practical experience of deploying infrastructure as a service (such as Azure Virtual Machines);

  • At least one years’ experience working within a managed service provider; and

  • Foundation degree or higher in a computing related degree.

LOCATION: Belfast

If you are interested in this position please email your CV and contact details to us via email at hrteam@endeavour-is.com